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Downloading Assistance

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I'd first like to say that SoundCentral is a free service ran by volunteers who work full time at other jobs. We attempt to answer all mail as quickly as we can.

What is your question?


Listen to a sound file

Only some files at SoundCentral are available for listening right off of the web site. If your browser supports the audio format, the file can be listened to by clicking once on the WAV, AU, AIFF, and MID graphic links. If your browser does not support the audio format or the file is in compressed form, you may download it (instructions here) and decompress or convert the file using any of the publicly available audio and compression programs on the internet.


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Saving files instead of listing to them (Formerly titled: Downloading files to your computer)

Two- or three-button mice systems (PC/Amiga/etc.) One-button mice systems (Macintosh)
Microsoft Internet Explorer Right-click on the desired available download method* (WAV, MID, ZIP, etc.) and select "Save Target As..." The computer will then ask what you want to save the file as. Select where you want to save the file and then click "Save." Press and hold down the "option" key. While holding this key down, click on the desired available download method* (WAV, MID, ZIP, etc.) and follow the remainder of the two- and three-button mice instructions.
Netscape Right-click on the desired available download method* (WAV, MID, ZIP, etc.) and select "Save Destination As..." The computer will then ask what you want to save the file as. Select where you want to save the file and then click "Save." Press and hold down the "option" key. While holding this key down, click on the desired available download method* (WAV, MID, ZIP, etc.) and follow the remainder of the two- and three-button mice instructions.
* Currently, files are only available in their original format. We hope to provide compressed versions (GZIP and ZIP) of each uncompressed file in the future.

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It asks me for my username and password.

What do I do?

We use several forms of authentication. Usually, this authentication is taken care of automatically by your web browser or FTP client. If it is not, you will be prompted to enter your "username and password".

Your user name is: ftp
Your password is your EMail address.

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What is an EFE/EDE/EFA/EDA/GKH file?

EFE, EDE, EFA, EDA, and GKH files are all found in our Ensoniq section. These files are intended for use ONLY with ENSONIQ-brand samplers. Therefore, you cannot use them or play them on your computer or other brands of sampling keyboards.

However, software now exists to translate these files into computer-friendly files. Rubber Chicken Software has some musically-oriented tools to translate these Ensoniq files, and Awave converts hundreds (literally) of audio forms to stanard formats. So you may try either of these shareware and/or commerical products to translate these files (please note that not all Ensoniq files are applicable/usable on non-Ensoniq platforms)


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How do I use a sound on my web page?
How do I link to a sound on SoundCentral?
How do I include a SoundCentral file in my email?

First and foremost, do not link to any files on SoundCentral. It will slow down our servers. If you want to use a file available here on your website, either as background music or a file available for download, download the file to your own web or server and link to it there. To repeat: Do not link to any files on SoundCentral. You may, however, link to any of our HTML pages.

To embed sounds in a web page or email, first copy the file to your local web or FTP server. Then, add the following two lines of code that will ensure it works in both Netscape and Internet Explorer:

<NOEMBED><BGSOUND SRC="xxxx" LOOP="1"></NOEMBED>
<EMBED SRC="xxxx" HEIGHT="0" WIDTH="0" AUTOSTART="TRUE"></EMBED>

Replace xxxx with the name of the audio file you want your site to play. For maximum cross-platform compatibility, any embedded sounds should be either a MIDI file, a AU audio file, or a WAV audio file.


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No table with links shows up

or "I clicked on a category page and nothing but the SoundCentral logo appears"

Some of the pages at SoundCentral are very large (over 150k) and take some time to download to your computer. Most, if not all, web browsers do not display a table until it is completely downloaded (so it can format it correctly on your screen). Your web browser should let you know it is still working by animating a logo in the upper-right corner of the browser. If you let the browser download the entire page, then you will see the files on your screen.

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I get the "files have not been entered into the web database yet" message

SoundCentral has so many files available, it is taking our volunteer staff many hours to enter all of the sounds and descriptions into our database. In order to make these sounds immediately available to you, we placed a link in the web page to take you to an FTP site. Eventually all files will be indexed and you will not need to take this extra step to download files.

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Error 404 - File Not Found

Make sure you have a fresh web page in your cache. Many times problems are caused from viewing old pages. Try clicking "Reload" or "Refresh" on the afflicted web page and try the link again.

Many of the files you will find listed at SoundCentral do not reside on our computer. The files are spread all around the United States and the rest of the world on machines and web sites run by other sound enthusiasts. If you receive an "Error 404 - File not found" message, that means the remote site either deleted, moved, or renamed the file; or a mistake was made when we entered the file into the database. Please send us an email and let us know which exact file you were attempting to access when you received this message. We will correct the error as quickly as possible or remove the link if the files are no longer available on the host computer.

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Other errors

Timeout Errors
As we mentioned earlier, files listed at SoundCentral are stored on computers around the world. At certain times, files may be unavailable due to heavy internet traffic, a remote site being down, or a broken segment of the internet. These errors are outside of our control and generally fix themselves after a short period of time. If you are unable to access a specific file after a period of several days, please notify us and we will investigate the problem.

Server Returned Extended Information    and other download problems
The FTP server all SoundCentral files are stored on requires you to login as user ftp or anonymous and use your valid email address as the password. If your web browser does not send one of the two acceptable usernames and your email address, it will not let you download any sounds. The FTP server also performs a reverse-DNS lookup to help secure the server. If you are a normal web surfer, this probably will not affect you. If you are behind a firewall or proxy, contact your system administrator about enabling and/or properly configuring reverse-DNS lookups for you.


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